Privacy
Helprr respects the privacy of visitors to its website, particularly the rights of visitors regarding the automated processing of personal data. In order to ensure complete transparency with our customers, we have formulated and implemented a policy regarding these processing activities, their purposes, and the options available to individuals to exercise their rights to the fullest extent possible. For additional information on the protection of personal data, you can visit the website of the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
This Privacy Policy describes how Helprr (“we,” “us,” or “our”) collects, uses, and shares personal information when you use our mobile application Helprr (the “App”). By using the App, you agree to the terms and conditions of this Privacy Policy.
Personal & Usage Information
We may collect personal information that you provide to us, such as your name, email address, phone number, or any other information you choose to provide when using the App.
When you use the App, we may automatically collect certain information about your device, including your IP address, device type, operating system, and usage patterns. This information helps us improve the functionality and performance of the App.
Use of Information
We may use the information we collect to provide and maintain the App, enhance user experience, and improve the features and functionality of the App.
We may use your personal information to communicate with you, respond to your inquiries, provide customer support, and send you important updates and notifications related to the App.
We may aggregate and anonymize the information collected from users to generate statistical or other aggregated information. This information does not identify any individual and may be used for any lawful purpose.
Information Sharing
We may share your personal information with trusted third-party service providers who assist us in operating, maintaining, and improving the App. These service providers are contractually bound to protect your information and are prohibited from using it for any other purpose.
We may disclose your personal information if required to do so by law or in response to a valid request from a governmental authority or law enforcement agency.
In the event of a merger, acquisition, or any form of sale or transfer of some or all of our assets, we may disclose or transfer your personal information to the acquiring party, subject to the terms of this Privacy Policy.
Data Security
We take reasonable measures to protect the security of your personal information and implement appropriate technical and organizational measures to safeguard it against unauthorized access, disclosure, alteration, or destruction.
Cookies and tracking
We use cookies and similar technologies to make our website work properly and to understand how it is used.
- Functional cookies: These cookies are necessary for the basic functioning of the website, for example to remember your language preference or manage your session.
- Analytics cookies: We use Google Analytics to anonymously track how visitors use the website. This data helps us improve the site. You can refuse these cookies via our cookie banner; in that case, no analytics tracking will be started.
- Your choice: On your first visit, you can choose 'Essential only' (functional cookies only) or 'Accept all' (including analytics cookies). You can change your preference later by clearing your browser cookies and revisiting the site, or by contacting us.
Your Rights
You may have certain rights regarding your personal information under applicable data protection laws. These rights may include the right to access, correct, or delete your personal information. To exercise these rights, please contact us using the contact information provided at the end of this Privacy Policy.
Changes to this Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy in the App. Your continued use of the App after any such changes constitutes your acceptance of the revised Privacy Policy.
Contact us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at info@helprr.nl